It can. And in Słupsk, it already is.
The first things people associate with water utilities are water, pipes, and bills. Solid, necessary, but hardly exciting. Meanwhile, Waterworks Słupsk quietly became something no one expects from a municipal company: a local leader of energy transformation and the initiator of an energy cluster that now brings together dozens of entities, including local governments, businesses, universities, research institutions, and non-governmental organizations.
It became a regional hub thinking about how Słupsk and the surrounding region will function energetically over the next 20 years.
When they invited us to work together, we immediately knew this was an interesting case. Not an image problem, but a communication one: how do you tell the story of an organization that is far bigger and more important than people assume?
Waterworks Słupsk established the SKB Cluster in 2017, starting with 20 signatories. In 2018, it was recognized among the 10 best energy clusters in Poland, awarded by the Ministry of Energy from among 33 qualified entities.
Today, SKB brings together 28 members and is developing the “Słupsk Bioenergy Island” project, a self-sufficient area based on local green energy: electricity, gas, biomethane, heat, and hydrogen.
For this purpose, the company secured PLN 37 million from the National Recovery Plan, ranking 2nd in Poland in the Ministry of Climate competition, and plans to generate 30 GWh of energy annually by 2027, enough to power more than 13,000 households.
There was only one problem: Waterworks Słupsk was still perceived mainly as a company dealing with water, breakdowns, and bills. Meanwhile, behind the scenes, one of the most ambitious regional energy transformation projects in Poland was taking shape.
This required responsibility, trust, and an image worthy of a leader of change.
A strategy was needed to make that visible.
Client:
Wodociągi Słupsk Sp. z o.o.
Scope:
Stakeholder research and interviews · Brand strategy · Creative concept · Visual identity · Brandbook · Website
Tags:
brand strategy · branding · public sector · energy transition · energy cluster · circular economy
#TeamRio:
Marek Guziński
Marcin Zgórrski
Iza Bojanowska-Guz
Marta Zarzycka
Paulina Szczepańska
Before any moodboards or keywords appeared, we conducted in-depth qualitative research. Meetings with the Waterworks team, cluster partners, local government representatives, and institutions allowed us to truly understand how the organization was perceived, what made it unique, and where its real potential lay.
The conclusions were clear. Waterworks Słupsk had something incredibly valuable: public trust, know-how, and deep local roots, assets no advertising campaign can buy.
At the same time, they were beginning to take on a completely new role: an integrator, facilitator, and visionary. Someone connecting municipalities with business, business with science, and all of them with the future of the region.
This dual identity, closeness and future, everyday operations and long-term strategy, became the foundation of the entire project.
We were looking for an idea that would feel true to the organization, natural, and strong enough to carry a new narrative. We did not want a metaphor imposed from the outside. We wanted something rooted in the brand’s DNA.
And we found it in the most obvious place: the drop.
A symbol present in the logo for years, but never fully understood. A drop of water is not only the product of Waterworks, it is also a metaphor for the beginning of change.
A small impulse that touches the surface and sends waves further and further. As a single unit, it is almost nothing. But gathered with others, it changes the course of rivers and reshapes landscapes.
This is how the central idea was born: “The Drop That Changes the World.” The brand strategy defined four key communication pillars:
The visual identity grew directly from the strategic idea. Its foundation is the dynamic form of the drop and the motif of flow: water, energy, knowledge, and cooperation.
Graphic elements create a network of connections symbolizing the cluster: many points, one coherent organism.
The color palette combines deep water blue with gradients flowing into green and earthy tones, creating a visual bridge between water infrastructure and renewable energy.
We designed one consistent visual identity system working across two expressions: Waterworks Słupsk (WS) and the Słupsk Bioenergy Cluster (SKB). Both strengthen each other while maintaining their own distinct character.
The final element was the brandbook, a living document organizing communication principles for all cluster partners.
Waterworks Słupsk gained a brand that connects everyday operations with bold vision. Infrastructure with innovation. Local roots with ambition.
And it proves that a municipal company can become a leader of the narrative about the future of the region, not just a service provider.
This project is a strong example of our approach to branding in the complex environment of the public sector: deep diagnosis before every creative decision, strategy rooted in the real structure of the organization, and design built on a strong, understandable idea.
We know how to work with multiple stakeholders, conflicting expectations, and layered identities. We know how to transform a “municipal company” into a leader of the story about the future of a region.
And we know that sometimes, all it takes is one good metaphor to change the way the world sees an organization.
